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Certificate Authority Issue

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I'm trying to renew an Exchange 2010 certificate but when I navigate to http://CAservername/certsrv and click "Request a certificate" then "Submit a certificate request......" to get to the renewal screen I get a message window that says "No certificate templates could be found. You do not have permission to request a certificate from this CA, or an error occurred while accessing the Active Directory". I verified that all of the information was correct viahttp://support.microsoft.com/kb/811418 and am logged in with an account that has rights to do this.

During my research I found once instance of someone mentioning that you can't renew cert's via the webpage anymore as of 2008 R2 which is the server version of my CA.

I do see that if I right click on the CA server name in the "Certification Authority" mmc and choose all tasks then submit new request I get a dialog box looking for a certificate request. I believe this is for the CA itself and not the Exchange certificate I'm trying to renew.


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