Hi,
Can anybody please help, I have an update which is deployed via WSUS, and has also been attempted manually KB956744 but it fails on 3 test servers so far.
The update is not already installed. The mstscax.dll version is 6.0.6001.18564
The log file is shown below:
[KB956744.log]
0.907: ================================================================================
0.907: 2013/01/18 11:26:35.909 (local)
0.907: C:\WINDOWS\SoftwareDistribution\Download\4d6b4fe9e37b93057f101d8c5b7fba06\update\update.exe (version 6.3.4.1)
0.907: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.907: Hotfix started with following command line: -q -z -er /ParentInfo:3ae713e2a401694aaddcd5b5b4bfde3e
0.907: In Function GetBuildType, line 1170, RegQueryValueEx failed with error 0x2
0.907: C:\WINDOWS\system32\mstscax.dll is Present
0.907: Condition succeeded for section Presence.RDCInstallBlock.Section in Line 1 of PreRequisite
0.922: FileVersion of C:\WINDOWS\system32\mstscax.dll is Greater or Equal To 6.0.6000.0
0.922: FileVersion of C:\WINDOWS\system32\mstscax.dll is Greater Than 6.0.6001.0
0.922: Second Condition in Test.RDCInstallBlock.Section Failed
0.922: Condition Check for Line 2 of PreRequisite returned FALSE
0.922: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.922: KB956744 Setup encountered an error: Setup cannot continue because one or more prerequisites required to
install KB956744 failed. For More details check the Log File c:\windows\KB956744.log
0.938: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
0.938: Setup cannot continue because one or more prerequisites required to install KB956744 failed. For More details
check the Log File c:\windows\KB956744.log
0.938: Update.exe extended error code = 0xf0f4
Thanks,
Andy