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VPN working then disconnects, won't reconnect

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SBS 2008     Client (XPsp3) connects in less than 2 seconds.  Runs fine for 2 weeks to 2 months then disconnects (usually in the middle of the day) and then won't reconnect.  After I run the setup VPN wizard, all is good and back to a quick connection again for weeks. I only have one VPN user - the owner - and he is getting very crabby.  Two questions.  First, what can I do to improve the connection durability?  Second, could I expect a better connection from a hardware VPN?  By the way, I suspect that he connects and then leaves client running for days with connection running.  Could it be as simple as modifying his behavior?  Thanks.


dane


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